We're here to help you hop further.
Have a question, bug report, or feature suggestion? Reach out to us directly.
Email: support@jumphop.app
Tap and hold anywhere on the screen to charge your jump power. A longer hold means a longer jump. Release your finger to leap toward the next block. Try to land in the center for perfect hits and combo bonuses!
No. Jump Hop is fully offline. You can play anywhere — on a plane, subway, or anywhere without signal.
No. Jump Hop is completely free with no ads and no in-app purchases. We believe in a clean, distraction-free gaming experience.
Achievements are unlocked by reaching certain milestones during gameplay — such as scoring 50 points in one game, landing 5 combos, or playing 100 total games. Check the Achievements screen to see your progress.
Go to Settings from the main menu, enable Music, then select your preferred BGM track from the list. You can preview each track before selecting it.
Yes. Open Settings and tap "Reset All Game Data" to clear your scores and achievements. Your settings (like sound preferences) will be preserved.
Try the following steps:
1. Force-close the app and reopen it.
2. Restart your iPhone.
3. Ensure your device is running iOS 14.0 or later.
4. If the issue persists, please contact us with your device model and iOS version.
After a game ends, tap the Share button on the Game Over screen, or tap the Share icon during gameplay from the HUD. You can share via Messages, social apps, or any supported platform.
We love hearing from our players. If you have ideas for new features, block shapes, music tracks, or anything else, please send us an email. Your feedback helps make Jump Hop better.